2026 JCEA
Annual Fall Meeting
Preparing Today's Leaders for
Tomorrow's Claims Environment
Schedule & Educational Agenda
Sunday, October 25th
3:00 PM - 5:00 PM - Registration & Sponsor Check-In
5:00 PM - 6:00 PM - Music City Welcome Reception (Sponsor TBD) Featuring Cocktails, Hors d'oeuvres, and Live Nashville Entertainment

Monday, October 26th
7:00 AM - 8:00 AM - Networking Breakfast
8:00 AM - Complimentary Headshot Station Opens
8:00 AM - 9:00 AM - Opening comments | Anti-Trust Statement Reading - Led by Steve Badger, Zelle LLP | Welcome from Association Presidents | Attendee Introductions
9:00 AM - 9:40 AM - Keynote Address


11:45 AM - 12:35 PM - Hail Claim Abuse - The Big Picture Fixes
Speaker: Steve Badger, Partner

12:35 PM - 1:30 PM - Networking Lunch
1:30 PM - Complimentary Headshot Station Closes

3:20 PM - 3:35 PM - Networking & Refreshment Break
3:40 PM - 4:40 PM - What Keeps You Up At Night? An Executive Leadership Discussion
Topics include:
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Insured but not reserved properly
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Catastrophe preparedness
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Staffing, training, and knowledge transfer
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The future of claims
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Audience participation and Q&A
Moderator:
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Katrina Flower-Quirk, Team One Insurance Services
Panelists:
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John Nichols, Penn National
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Steve Livingston, SVP, Coaction Specialty

Director of Property,
Material Damage, Subrogation Recovery, SIU
Penn National
5:30 PM - 8:30 PM - Music City Networking Night (Sponsor TBD)
Featuring a Live Nashville Band + The"Come as Your Favorite
Country Music Artist" Contest

Tuesday, October 27th
8:00 AM - 9:00 AM - Networking Breakfast
9:00 AM - 9:30 AM - Association Presidents Updates
9:30 AM - 10:15 AM - The Leadership Minefield: HR & Employment Law Issues Every Claims Executive Must Navigate
Speaker: Julie Bowling, Corporate Attorney, Tennessee Farm Bureau Insurance

Farm Bureau Insurance - Tennessee

10:15 AM - 10:35 AM - Networking Break & Executive Refresh - A substantial mid-morning break with refreshments and snacks before our final two educational sessions.
10:35 AM - 11:45 AM - The Evolution of Claims: From Paper Checks to Predictive AI
Panelists:
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John Campbell, VP or Claims, Swiss Re
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Sri Ramaswamy, Founder & CEO, Charlee.ai
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April Lowe, EVP of Claims, Pacific Specialty

Pacific Specialty Insurance
12:00 PM - 12:45 PM - 2026 Catastrophe Outlook
Speaker: James Waller, Research Meteorologist, Guy Carpenter

12:45 PM - 1:00 PM - JCEA Conference Wrap-Up & Closing Remarks
We'll close JCEA 2026 with key conference takeaways, recognition of our speakers, sponsors, association leadership, and attendees, and a final look toward the future of the claims industry.
1:00 PM — Conference Adjourns
Please note: There will be no Tuesday lunch


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