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About the Pacific, Central & Atlantic Claim Executives Associations

The Pacific, Central, and Atlantic Claim Executives Associations (PCEA, CCEA & ACEA) are composed of home office Chief Claim Officers and senior claim executives responsible for leading claim departments.
 
Since our inception, we have proudly cultivated a collaborative environment that encourages meaningful participation and responsible leadership within the insurance claims industry.
 

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Who Can Become a Member?

Membership is available to property/casualty, workers' compensation, reinsurance, commercial and personal lines, and self-insured or self-administered companies with a chief or senior claim executive responsible for claim policy or administration.

 

If you would like to apply for membership, submit and application through the link below. All applications are subject to review and approval by the applicable association. 

What about Service Providers?

Service provider may attend association meetings as Sponsors Only per the bylaws of each association.

OUR MISSION & CORE VALUES

To bring claim executives together to share ideas, strengthen leadership, and build meaningful professional relationships. At its core, the association stands for fair and consistent claims practices, respect for the insurance consumer, and a commitment to better outcomes across the industry. 

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  1. To Consistently Promote Fair & Consistent Claims PracticesWe believe all insurance consumers deserve respect, fairness, and consistency in claims handling.

  2. Commitment to Education: To foster ongoing education and training to elevate professionalism in the claims industry.

  3. Industry CollaborationWe encourage cooperation and positive relationships across all companies, members and non-members alike.

  4. Continuous ImprovementTo exchange ideas and best practices to advance claims handling for the benefit of the public.

  5. High Ethical Standards: We uphold strong business principles and prioritize quality service to the insurance consumer.

  6. Open Communication: We support direct, transparent dialogue among senior claims leaders.

  7. Strong Relationships: To encourage fellowship, trust, and rapport among our member companies.

  8. Responsive Communication: To strive for clear, timely, and effective communication to better serve the public.

OUR COMMITMENT

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